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Expertise

Novosco Blog

Expert opinions and experience from Novosco, one of the UK and Ireland leading managed service providers.

Novosco Rowed A Marathon for Bowel Cancer UK

Novosco Rowed A Marathon for Bowel Cancer UK

 

42,000 metres, or 137795 feet. That’s how far Team Novosco aimed for in the Bowel Cancer UK Row a Marathon fundraising event. And achieve it we did, and then some!

We teamed up with Edwards & Co to bring together 14 other companies from across Northern Ireland; all pulling towards the same goal of raising £15,000.

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10 Minutes with... Eamon McNally, Senior Infrastructure Consultant

10 Minutes with... Eamon McNally, Senior Infrastructure Consultant

Eamon McNally is a Senior Infrastructure Consultant with Novosco. He has spent over 15 years working with Microsoft and Citrix technologies including Metaframe XP, XenApp, Netscaler, Active Directory, and Exchange, amongst others. 

Eamon is an expert in the design, migration, deployment, and support of remote desktop services, and loves almost nothing as much as he loves a good cup of coffee.

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Cloud camp will help develop IT talent of the future

Cloud camp will help develop IT talent of the future

 

Those who know what a Raspberry Pi is will know that computers come in all shapes and sizes (for those who don’t, it’s a very small computer). And those who know the IT sector will know that IT professionals do too. That is to say they come from all kinds of backgrounds.

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Ransomware Updates

Following the event of the successful and large scale ransomware attack, and a very busy weekend for a lot of Managed Service Providers, we wanted to inform you and your organisations what actions you can take now, and in future, to assist in reducing the exposure and risk from these types of cyberattacks. 

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10 Minutes with... Myles Gray, Cloud Technologist

10 Minutes with... Myles Gray, Cloud Technologist

Myles Gray is a cloud technologist at Novosco, primarily focussing on public cloud R&D, designing customer platforms and services, and utilising automation for both self-hosted and private customer clouds. He is also a: VMware vEXPERT 2016-2017 (NSX, vSAN), VCIX-NV, VCAP-DCV and a Veeam Vanguard.

You can find him blogging at blah.cloud and climbing the occasional mountain.

Question: What do you do, and what do you love about it?

Myles: Essentially, I get to design, tweak, improve-upon, and play with really cool technologies!

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Ransomware - 3 steps to protection

Ransomware - 3 steps to protection

Malware used to be about hackers being disruptive and causing an inconvenience - random or politically motivated groups making a point.  Not so any more.  Now it’s a serious, almost professional activity directed at doing real harm and making real money.  

Cisco’s Annual Security Report 2016 documented the statistics of the Angler exploit kit targeting up to 90,000 victims per day and reaping a staggering $34m annual revenue for the hackers.

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Multi Layered Network Security

Multi Layered Network Security

Multi Layered Network Security describes a series of strategies that collectively build a security protection plan to prevent malicious attacks from entering an environment and compromising systems and data.

There are five key network areas to consider when developing an infrastructure security posture:

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Good very informative blog! You have shared very useful information. I am highly impressed. Thanks for sharing it. These blogs are... Read More
Friday, 24 August 2018 10:34
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Sourcing the skills you need, when you need them

Sourcing the skills you need, when you need them

Recent years have seen increased pressure on IT to be flexible and agile, requiring investment in different technologies and processes to deliver IT services in new ways.  All too often, human resources have become the limiting factor, with recruitment cycles potentially lasting several months; innovation is curbed and productivity limited by the lack of the right technology skills.

There are lots of reasons why an IT department may not have the resources on hand, such as;

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Events Roundup

Events Roundup

It's been an eventful first few months of 2017 for all of us at Novosco - literally! A whole range of events, across the UK & Ireland, maybe we've seen you at some of them, if not then we hope to see you at some in the future!

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What if prevention isn't enough?

What if prevention isn't enough?

Our security mantra is “Prevent, detect, respond”, but if we’re honest, the main focus should really be on preventing cyber attacks first and foremost. 

The first important point is that detection has now become a form of prevention and a significant rethink is required to really stay on top of security.  The current onslaught of ransomware and malware has proven that signature-based antivirus and next generation firewalls do not offer as much protection as might be hoped.

Why is this?

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Cyber Security – back to basics

Cyber Security – back to basics

With our acquisition of NetDef last year, Novosco now has an additional team of security experts in house. Cloud security is of vital importance so in our blogs over the coming months we’ll start looking at security in more detail and what it means for your business.  

If you’re planning to be at Cloud Expo Europe next month, you can catch Dave Beesley discussing these issues – more details here

Recently there have been some very public and serious security breaches, putting cybersecurity on the front pages.  Cybercrime is big news for organisations of all shapes and sizes in every sector, so every manager and board member has reason to want to understand how their organisation is protected.  However, it can seem like a labyrinth of complex jargon and technical terminology to those not already initiated into the world of network infrastructure and IT. So, we've put together a quick guide on what you need to know.

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Is your phone supplier costing your business time and money?

Is your phone supplier costing your business time and money?

Is your phone supplier costing your business time and money?

Have you been using the same old phone system for years now, without thinking too much about it?

Hey, it works, so what’s wrong with that?! Well stop and think about it for a minute… does it really work in a way that is most cost effective for your business?

You’ve probably been tied into an ISDN contract for years with your current phone provider. Maybe you’ve got your own PBX, and you’re also managing your own telephony infrastructure, which can be expensive and time consuming to maintain and operate.

Well now is the time to think about making a change that is better for your business and could save you money and increase efficiency.

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How can your organisation benefit from managed Office 365?

How can your organisation benefit from managed Office 365?

Microsoft Office 365 is arguably one of the most powerful tools you can equip your business or organisation with right now; when it comes to the enterprise IT environment, it’s state-of-the-art;  giving your business the tools it needs to lead the way in terms of productivity, efficiency, security and practicality.

But why would you make the move to Office 365 when what you have works?

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New Year - New Cloud Migration: The Things You Need To Know

New Year - New Cloud Migration: The Things You Need To Know

Cloud Migration: 5 points to remember

It’s that time of year when you are starting to formulate plans and think about how you’re going to grow and develop your business in the coming year and beyond.

Migrating your IT solutions and applications to the cloud may help you achieve your business goals. But with such a range of cloud options and a wide variety of managed service providers, it’s important that you take time and consider your options before leaping forward.

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Public and private clouds are not interchangeable but can co-exist

Public and private clouds are not interchangeable but can co-exist

Public and private clouds are not interchangeable but can co-exist

The move to the cloud is inevitable – that much we know. All the experts agree, even if their figures vary somewhat. The question is – is it possible to move to the cloud too fast?

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Facing the challenges of SaaS

Facing the challenges of SaaS

Facing the challenges of SaaS

Software as a Service (SaaS) is here to stay.

Thanks to SaaS you can dismantle your expensive, power-hungry, on premise infrastructure, your finance department can wave goodbye to the need for periodic huge capital spends and your supply chain will get much, much simpler.

Well… maybe.

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A supporting role in helping you proceed to the cloud

A supporting role in helping you proceed to the cloud

A supporting role in helping you proceed to the cloud

The whole world is rushing to the cloud … or are they?

Is this really a revolution or is it a gradual evolution? We’d argue the latter, and one where cautious movers will do very well.

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How to fail at public cloud?

How to fail at public cloud?

How to fail at public cloud

Public cloud is the future, but don’t take our word for it… Gartner predicted that the worldwide public cloud services market would grow by 16.5% in 2016 alone,while IDC forecast a 19.4% compound annual growth rate from nearly $70 billion in 2015 to more than $141 billion in 2019.

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X marks the sweet spot

X marks the sweet spot

X marks the sweet spot

As acronyms go, ‘as a service’ (aaS) has to be the best one the IT industry has ever come up with. At the last count, we had 16 ‘aaS’ versions on our list. 

Of all of them, it’s XaaS – ‘everything’ or ‘anything’ as a service – that best shows how invasive cloud computing has become.

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Delivering the true potential of Skype for Business through Hosting

Delivering the true potential of Skype for Business through Hosting

Delivering the true potential of Skype for Business through Hosting.

Unified communications (UC) is here to stay – tying together all manner of platforms and products such as telephony, conferencing, messaging, presence & IM, communications-enabled applications and productivity tools, most notably Microsoft Office. 


However, no matter where you’re starting from, implementing a truly unified communications platform across an organisation is not a task to be taken lightly, despite the undoubted appeal of having a single point of management. Just how do you ensure you’re getting everything it offers and maximum reliability?

Many organisations have already put aspects of UC in place but few have fully embraced. Telephony is often the missing link. Historically the telephony knowledge base has been held separately from the IT team, and it still remains separate in most situations where new UC systems are deployed.

In addition, setting up an on-premises solution can be prohibitively expensive, requiring a large initial CapEx outlay. And, above all, if phone calls are to work reliably over the internet and all the other tools are to work well, the underlying platform needs to be truly fit-for-purpose, including for instance private connectivity.

All of which points to a hosted and managed solution as being an ideal way forward. Hosted Skype for Business, for example, offers all the practical benefits of a UC system for a predictable, regular financial outlay and without the need to hire additional skills.

But, as Gartner notes, the stakes for enterprise decision makers are high when choosing a unified communications solution. Simply opting for a hosted solution is not enough to address the skills and costs issues, as not all hosted systems are created equal. Likewise, choosing Office 365 and Microsoft Cloud PBX will not, as you might assume, deliver the same level of features that you can find by working with a hosting expert.

Any cloud-based service should offer proper resilience, adequate redundancy, security and disaster recovery as your business depends on having these systems available 24/7 – which points to seeking out an ISP that can provide private connectivity from your premises directly into its data centres, for example.

A hosted service worth its salt will also be able to provide integration with Office 365, with additional features, such as call recording, full call centre features and advanced interactive voice responses.

The benefits of UC are well documented and the technology underpinning it is mature. So a final key method to distinguish between hosting providers is to look at their reputation and reliability. ‘Unified Communications as a Service’ (UCaaS) could hugely sharpen your competitive edge, but you have to choose carefully.

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